Employee and Family EAP Training

NASA EAP

By :


	Employee Services
	- Confidential
	- Voluntary & No Cost
	- Types of Problems
	- The EAP Process
	- How The EAP Can Help

	Management Services
	- Common Issues
	- The EAP Process

	Organization Services
	- CISD
	- Trainings
	- Organizational Development

EAP Services for Employees

Employee Assistance Programs (EAP) and professionals are involved at all levels of an organization but most visibly at the employee level. EAP’s are widely recognized as providing direct clinical services and support to employees and their family members across a broad spectrum of issues including relationships, grief and loss, balancing work and family, changing work environments, and mental health and wellness.

Counseling Services

Having both a full-time job and a full-time personal life can be tough sometimes, and balancing the demands of each can be a real challenge. At NASA, the goal is to help employees and their families cope with problems that affect emotional well-being, whether these problems stem from work or from home. The idea is to improve the employee's quality of life, and at the same time create a healthier workplace for the employer.

A Place to Turn for Help

Available when an employee has a personal or workplace problem, the EAP offers confidential problem assessment by a professional counselor. These consultations are one-on-one and often in person. Telephonic services are available for employees who prefer not to schedule a face to face appointment. Meetings are held either at the workplace or at an identified office within the workplace community and are scheduled at the employee's convenience. Urgent situations are scheduled as soon as possible.

The counselor’s goal is to help the employee with practical, short-term problem solving, and to offer referral services when a longer-term solution is needed. Experienced, licensed, and credentialed mental health workers are available to listen, and to offer guidance objectively.

How to Reach the your EAP

All the employee has to do is call. Although each center has an individual program, regular office hours are available Monday through Friday. Each center program has emergency telephone access 24 hours a day, seven days a week.

Why People Use Employee Assistance Programs

NASA EAP counselors help people with everyday problems in living, including emotional or marital problems, stress, depression and anxiety, family or relationship troubles, alcohol or drug abuse, workplace difficulties, and financial or legal referrals, to name just a few. [See "Types of Problems" for more details.]

An EAP's Relationship with the Organization

An Employee Assistance Program may function independently within an organization or it may be linked with a larger department such as Human Resources, Safety, or Occupational Health. Regardless of where the EAP is situated within the organization, the federal regulations which protect the confidentiality of EAP participants apply.

EAP Myth and Fact:

Myth: Only NASA Civil Servants are eligible to receive services through the EAP.

Fact: Civil Servants are eligible to receive services as well as family members. Many of the NASA EAP’s also provide services to contractors as well. Contact your Center EAP to determine availability.

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Additional Info:

Workplace Demographics